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CoStar
has discontinued their support for ARES effective
December 1, 2005. (Product sales were discontinued in
November 2004). CoStar
is referring all technical support calls to us. We
offer paid technical support at a discounted rate to ARES
users.
Support Services Available • Installation support
• Troubleshooting
• Program usage and assistance
• Customization
• and much more We
have been providing training and support to ARES and
ACT! users for over 10 years. There's not much we
cannot help you do! Our technical support agreement can be downloaded here . Once it has been signed and faxed back, please call
us to arrange payment and schedule a support appointment.
Technical Support Rates 1 hour support package - $ 120 3 hour support package - $ 325 5 hour support package - $ 499 All
support calls are billable in 20-minute increments,
with a 20-minute minimum billing. A support package
must be purchased before we can provide support.
On-site support, installation and training is also available.
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